Christmas / New Year Delivery
Orders placed between now and 1st January will be processed in the New Year.
You are welcome to click and collect your order, but please keep in mind it may take a little longer to have your order ready during busy periods.
Alternatively, just pop in and browse the shelves.
Delivery
We offer free nationwide delivery on orders over £60 (UK mainland only).
Small orders which come under 3kg are subject to a £4.50 shipping fee (UK mainland only).
Orders over 3kg and under £60 are subject to a £7.50 shipping fee (UK mainland only).
For shipping to Scottish Highlands, islands and Northern Ireland and other countries within the EU, please contact us and we will provide a quote for delivery.
We aim for your order to be delivered within 2-4 working days.
We're a small business and during peak times (Christmas and Father's Day) it may take up to 5-6 working days.
If you've not received your order within 6 working days, please contact us.
Yes, someone will need to be in to receive the order and you may need to provide proof of ID and age.
Click & Collect
Orders can be collected during the shop's opening hours.
We aim to have your order ready within 1 -2 hours.
At busy times we may not have your order ready immediately, but we can put it together whilst you wait.
Please bring your order number when you come to collect your order.
We may require ID as proof of age.
Gift packs and hamper orders may take longer a little longer to assemble and package, please allow 2-3 hours before collecting.
We will keep collection orders for 28 days.
If you are unable to collect an order, please contact us.
Returns
If you're not satisfied or you've purchased the wrong product, you can return the product within 14 days of delivery/collection. If you'd like to return an item, please get in touch.
Keg, Cask & Bottle are unable to offer free return shipping.
We are extremely careful when packing orders and take every precaution. However, the fragile contents can sometimes get damaged in transit. Please get in touch and we will rectify this for you quickly.